Contact us

This survey is not designed to receive complaints about schools. If you wish to make a complaint or have a serious concern about your child’s school, you can find more information about how to do so on our complaints page.

Ofsted does not have the authority to investigate concerns about the welfare or safety of individual children. If you have a specific concern you should contact your local authority directly.

If you have not received your registration confirmation email please email websitecontent@ofsted.gov.uk using the email address you tried to register with. For other queries please use one of the contact methods below.

Email us

Telephone us

These helplines are available from 8.00am to 6.00pm, Monday to Friday.

0300 123 4234 - about education or adult skills
0300 123 1231 - about children’s services or any other aspect of our work
18001 - prefix for Typetalk
0161 618 8524 - for textphone/Minicom users

* Please note that in instances where we are unable to send a full reply by text message - for example, if the reply will be very long - we will send a text message offering to telephone you to discuss your query

 

Write to us

Ofsted
Piccadilly Gate
Store Street
Manchester
M1 2WD