Accessibility statement

This website is run by Ofsted. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change contrast levels
  • zoom in without the text spilling off the screen
  • navigate most of the website using just a keyboard

We’ve made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • the text won’t reflow in a single column when you change the size of the browser window
  • you can’t modify the line height or spacing of text
  • some of our online forms are difficult to navigate using just a keyboard
  • it’s not possible to complete a questionnaire using just a keyboard
  • you can’t skip to the main content when using a screen reader

What we’re doing to improve accessibility

Ofsted Parent View is an old service that is coming to the end of its life. We are working on a new service to replace it in the future. When developing the new service we will ensure that it complies with the Web Content Accessibility Guidelines version 2.1 AA standard.

If you would like to feedback to us or take part in user research for the new service, please get in touch.

What to do if you can’t access parts of this website

People who are D/deaf, hearing impaired or have a speech impediment can contact us using a text relay service.

You can contact us by:

- using our online form

- emailing enquiries@ofsted.gov.uk

- phone on 0300 123 1231

Our helpline is open from 8am to 6pm (Monday to Friday).

If you are having issues accessing Ofsted Parent View during an inspection. It may be possible to speak to an inspector during the inspection, either at the start of the school day, or by passing on messages to the inspectors if you are unable to speak to them in person.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

People who are D/deaf, hearing impaired or have a speech impediment can contact us using a text relay service.

Find out how to contact us using our online form or via email: enquiries@ofsted.gov.uk or phone: 0300 123 1231

Our helpline is open from 8am to 6pm (Monday to Friday).

This statement was prepared on 18 September 2019. It was last updated on 18 September 2019.